Last updated: May 15, 2026
TRUSTLAND (hereinafter referred to as "the Company", "we", "us" or "our") values the privacy of personal data and is committed to protecting the personal data we collect, use and hold in accordance with the Personal Data (Privacy) Ordinance, Cap. 486 of the Laws of Hong Kong. This Privacy Policy Statement describes how we collect, use, store, disclose and protect personal data through this website and related business communications.
1. Data We May Collect
We may collect your personal data when you browse this website, submit inquiry forms, contact us via email or phone, request business information, or communicate with us regarding potential collaborations.
The types of personal data we may collect include:
● Name;
● Company Name;
● Job Title or Business Role;
● Email Address;
● Phone Number;
● Country or Region;
● Type of Inquiry;
● Message Content or Inquiry Details;
● Business Contact Information;
● Technical data related to website usage, such as IP address, browser type, device information, access time, and pages viewed.
We will only collect personal data that is necessary for the purposes outlined in this Privacy Policy Statement.
2. Purpose of Data Collection
We may use your personal data for the following purposes:
● To respond to your inquiries or requests;
● To follow up on potential business cooperation;
● To evaluate cooperation, OEM/ODM, distribution, or strategic partnership opportunities;
● To arrange factory visits, meetings, or business communications;
● To provide information about the company, products, services, or manufacturing capabilities as requested;
● To handle administrative, operational, technical, or customer service matters;
● To improve this website, user experience, and business communication processes;
● To maintain internal business records;
● To comply with applicable laws, regulations, legal processes, or regulatory requirements;
● To protect our rights, property, safety, business interests, and website security.
We will not use your personal data for purposes unrelated to those listed above unless we have obtained your consent, or such use is permitted or required by law.
3. Provide personal information
The provision of personal data is generally voluntary. However, if you do not provide the information marked as mandatory in our contact form or inquiry process, we may not be able to process or respond to your inquiry, or provide the relevant business information.
4. Direct Marketing
Unless we have obtained your consent or an indication of no objection as required by applicable law, we will not use your personal data for direct marketing purposes. If we intend to use your personal data for direct marketing purposes in the future, we will inform you of the intended purpose, the categories of personal data to be used, and the relevant categories of marketing subjects before use. You may opt out of receiving our direct marketing communications at any time.
5. Disclosure and Transfer of Personal Data
We may disclose or transfer your personal data to the following parties when it is necessary for the purposes set out in this Privacy Policy Statement:
● Our employees, officers or authorised personnel;
● Our affiliates, business units or related companies;
● Service providers, contractors or professional advisors who support our website, information technology systems, administration, communication, legal, accounting, compliance or business operations;
● Logistics, technical, production, quality, regulatory or business partners related to your inquiries or cooperation requests;
● Government authorities, regulatory bodies, courts, law enforcement agencies or other persons to whom disclosure is required or permitted by law;
● Other persons with your consent or where it is reasonably necessary for the purposes set out in this Privacy Policy Statement. We will take reasonable steps to ensure that third parties processing personal data on our behalf keep such data confidential and use it only for the purposes for which it was provided.
6. Cross-border Data Transfers
Due to our business operations, website hosting, IT support, email systems, or service provider arrangements, your personal data may be transferred, stored, or accessed outside Hong Kong. Where such transfer is necessary, we will take reasonable steps to ensure that your personal data is processed in accordance with this Privacy Policy Statement and applicable data protection requirements.
7. Cookies and Website Analytics
This website may use cookies or similar technologies to support website functions, improve user experience, analyze website traffic, and understand how visitors use this website. Cookies are small text files stored on your device when you browse a website. Cookies may collect technical data such as browser type, device information, pages viewed, time spent, and general usage patterns. You can refuse or delete cookies through your browser settings. However, if cookies are disabled, some functions of this website may not work properly. If we use third-party website analytics tools or similar technologies, the relevant data may be processed by the relevant service providers according to their own privacy policies.
8. Data Security
We will take reasonable and practicable steps to protect personal data against unauthorized or accidental access, processing, erasure, loss or use. These measures may include administrative, technical and physical safeguards. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law. When personal data is no longer needed, we will take reasonable steps to delete, erase, anonymize, or securely dispose of it.
10. Accuracy of personal data
Where required for the purposes concerned, we will take reasonable steps to ensure that the personal data we hold is accurate, complete, and up to date. If there are any changes to your personal data, or if you believe that the personal data we hold about you is inaccurate, please contact us.
11. Access and correction of personal data
Under the Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data held by us. If you wish to make a data access or correction request, please contact us using the contact details listed in clause 15 of this statement. Where permitted by law, we may charge a reasonable fee for processing data access requests.
12. Third-party websites
This website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, security, or data handling of third-party websites. You should review the privacy policies of any third-party website before providing your personal data to them.
13. Personal data of minors
This website is primarily intended for business and professional use. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data without appropriate consent, we will take reasonable steps to delete such data where legally required.
14. Changes to this Privacy Policy
We may update this Privacy Policy Statement from time to time. Any changes will be posted on this page and the "Last Updated Date" will be revised. Your continued use of this website after the posting of such changes signifies your acknowledgement of the amended Privacy Policy Statement.
15. Contact Us
If you have any questions about this Privacy Policy Statement, or wish to request access to or correction of your personal data, please contact us by:
*如本中文版本與英文版本有任何不一致之處,概以英文版本為準。
*In case of any inconsistency between the Chinese and English versions, the English version shall prevail.